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Downtime

Network Connectivity to our datacentre

Jul 31, 2025 at 9:03am UTC
Affected services
Matrix 3
NaviGo Web Application

Resolved
Jul 31, 2025 at 11:15am UTC

We would like to thank our customers for their patience whilst the network connectivity issue to our datacentre was resolved.

Updated
Jul 31, 2025 at 9:43am UTC

We are awaiting confirmation of the underlying issue from our networking partners.

We will provide further updates as we get them.

Created
Jul 31, 2025 at 9:03am UTC

We apologise to our customers, we are currently experiencing network connectivity issues to our datacentre, this has been raised as a priority 1 incident with our networking partners.